Professional Lactation Services
Interested in lactation care for twins or more? Please visit our In-home Multiples Lactation Care or Virtual Multiples Lactation Care for more information.
We know breastfeeding a new baby is far from easy. We are flooded with pro-breastfeeding messaging and place so much pressure on ourselves to have that idyllic bonding experience with our newborn.
The reality is that for many parents, it feels like the hardest thing you’ve ever done.
Fortunately, it doesn’t have to be! Compassionate lactation care is only a few taps away.
We would love to become a trusted, supportive partner in your feeding journey. By requesting a consultation, you’ll be on your way to receiving the guidance, care, and expertise you deserve.
“When I delivered our first set of twins at 30 weeks, I assumed I wouldn’t be able to breastfeed. Instead, I received amazing lactation support in the NICU and was able to meet my original goals. That experience is the inspiration behind the work I now do. Over the last ten years, I have empowered and guided families towards their breastfeeding goals, under even the toughest circumstances. It’s a dream come true to pay forward the support I received.”
— Lindsay Castiglione, BSW, IBCLC
Founder, Full Hearts Collaborative
Choose a consultation option below for more details:
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Prenatal Lactation Consultation
This private virtual session is perfect for ensuring confidence during pregnancy, and will set you up for breastfeeding success with your newborn.
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In-Home Lactation Consultation
This home visit is our most thorough resource, offering in-home lactation care throughout New London County. Replace your feeding challenges with a comfortable, confident breastfeeding relationship that brings joy instead of worry.
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Virtual Lactation Consultation
With the majority of lactation challenges being well-suited to telehealth care, this convenient 1.5 hour session is the fastest and most convenient way to improve your feeding experience.
Lindsay Castiglione, BS, IBCLC
Hello! I’m Lindsay, the founder of Full Hearts Collaborative. I am also a busy mom of two sets of twins, and the wife of a U.S. Naval Submariner. Helping families prepare for their journey to parenthood and with feeding their babies are my life’s passions. Whether you are expecting one baby, twins, triplets or more - I invite you to join the hundreds of families I have worked with to prepare for an upcoming arrival and beyond.
How we stand out:
Our top priorities when working with clients:
To support you in meeting your unique feeding goals, completely judgement-free.
To provide evidence-based, compassionate support & guidance.
To help make feeding your baby enjoyable with minimal effort.
What does a Lactation Consultant do exactly?
We can provide evidence-based, proven strategies for managing:
Pain associated with latching or nipple damage
Increasing or decreasing supply
Most critically identify the WHY behind the issue
Uncomfortable or ineffective pumping
Interventions such as nipple shields or supplementation
NICU to home transitions
Anatomical challenges, including:
Prior breast surgeries
IGT (insufficient glandular tissue)
Inverted or “flat” nipples
Baby’s cleft lip or palate, tongue and lip ties
Clogged ducts and mastitis (breast infections)
Slow weight gain
Multiples - twins, triplets or more
Returning to work
Bottle preference & also refusal
Pretty much anything related to breastfeeding challenges - we have the solutions!
Prenatal Lactation Consultation
90 minutes | $175 | Virtual
In-home by request only at this time
This private virtual session is perfect for ensuring confidence during pregnancy, and will set you up for breastfeeding success with your newborn. The content is tailored to your specific needs, and can include:
Setting goals, and identifying support to help you meet them
Involving your partner (if applicable)
Individualized breastfeeding education
Discussion & demonstration of key techniques like latch, positioning, ensuring baby is getting enough
Common challenges & solutions
How to best establish your supply
Newborn feeding expectations
Breast pump 101
Formula supplementation & why it would be used
…and lots more!
A prenatal session is essential for those with a history of:
Breast/nipple surgery
Flat or inverted nipples
Insulin dependent diabetes
PCOS and infertility
Significant difficulty breastfeeding in the past
Planning to induce lactation
Follow Up: Two weeks of secure messaging through your portal is included, so that any questions, concerns, and progress can be discussed.
In-Home Initial Consultation
90-120 minutes | $250 | In-home within New London County & immediate surrounding areas
(For distances greater than 10 miles from Mystic, CT a $35 travel fee will apply)
Patients with Lactation Network Coverage: Your in-office or virtual consultation fee will be covered in full, but for in-home consultations an additional $50 fee is billed directly to the patient (not covered by insurance).
A typical Lactation home consultation takes around 2 hours, sometimes longer when necessary, and can even take place in your hospital room if requested. We aim to identify the cause behind the challenge at hand, recommend strategies that improve the feeding experience for both lactating parent and baby, and to support and nurture the family through this time of change and growth.
Some examples of what happens during a lactation home visit/consultation:
We will spend some time going over the health history of the lactating parent and baby, current challenges, and goals you may have for our visit.
I will observe a feeding/milk expression, whether that is baby nursing, taking a bottle, and/or a pumping session.
If baby is breast/chestfeeding, we can do a weighted feed to see how much milk baby takes in over the course of a feeding, using the gram-sensitive scale I bring with me.
I may ask to assess the lactating parent's anatomy, as well as the baby's oral anatomy, to help me create the best possible care plan for your family.
You will be supplied with recommendations and strategies to make feeding enjoyable for everyone involved.
We will work together to make a Care Plan that you will receive in your client portal once our visit is complete,
I will often send a Pediatrician Report as well, so the full healthcare team is involved with the assessment and plan.
Follow Up: One week of secure messaging through your portal is included, so that any questions, concerns, and progress can be discussed.
Payment Policy: It is advised for anyone with health insurance to check their coverage through the Lactation Network first. If your insurance is not accepted, you have the option to self-pay at the time of the visit, and then request reimbursement from your insurance company. I will supply you with an itemized medical receipt called a Superbill, which will have the appropriate medical coding and documentation of our visit in order to be reimbursed. You may want to discuss this process with your insurance company prior to our visit. For self-pay clients, you must enter your payment information when booking your appointment, but you will not be charged until the time of the visit. You have the option to pay with cash or credit card at that time, or you can use the payment method on file. Stripe, our payment processor, will accept all major credit cards, as well as FSA/HSA debit cards.
Cancellation Policy: Appointments must be cancelled 24 hours prior or rescheduled 12 hours prior to the time of your session to avoid a $50 administrative fee, which will be charged to the payment method on file.
Virtual Initial Lactation Consultation
60-90 Minutes | $200
Research and experience has told us that vast majority of benefits of an in-person lactation visit can also be found during a virtual visit. One benefit the pandemic had on the professional lactation world was putting this to practice, when we had almost no choice but to see our clients virtually. Some examples of challenges that can be addressed are: Painful latch, recurrent clogged ducts or mastitis, slow weight gain, nipple shield use, pumping issues, oral or breast anatomy concerns.
During a virtual visit, we will do the following:
Review the lactating parent & baby's health history, with how it pertains to breastfeeding
Discuss the challenges being encountered
Form goals for our visit and beyond
Observe a feeding or pumping session - if possible, having someone else hold the camera/phone/device would be helpful.
Based on my observation, I will give suggestions and feedback to help optimize the comfort level and effectiveness of your feedings.
I will demonstrate techniques and equipment using my wide array of teaching tools such as dolls, fabric breasts, nursing pillows, pumps, and much more.
I may walk through some aspects of assessment on the lactating parent's anatomy, as well as the baby's oral anatomy, to help me create the best possible care plan for your family.
We will review the strategies to help address the challenges that brought you to this visit
Soon after our appointment, your care plan will be electronically delivered to through your client portal, and will also fax a copy to your baby's pediatrician with your consent.
Follow Up: Two weeks of secure messaging through your portal is included, so that any questions, concerns, and progress can be discussed.
Virtual Exclusive Pumping Consultation
60-90 min | $200
*This session is Virtual only*
Whether you are exclusively pumping for a baby in the NICU, you chose to exclusively pump from the beginning, or for any reason - think you are amazing for providing milk for your babies.
Some examples of how we can support parents with exclusively pumping:
Bringing in an abundant supply for two or more babies
Evidence-based strategies for increasing supply using a pump
Pumping on the go & while traveling
Milk storage & reheating guidelines
Ensuring the correct Flange size usage
Popular pumping products - what you do & don’t need
Eliminating pain or nipple damage caused by pumping
Strategies when pumping for one baby and nursing the other
Transitioning from exclusively pumping to exclusively latching your babies
Weaning from exclusively pumping
Following our visit, you will receive an individualized Care Plan containing all of the strategies you need to help meet your feeding goals. This will be delivered electronically to your client portal no more than 48 hours after our visit. You will also receive one week of secure messaging follow up to ensure the Care Plan is working well for your family.
Follow Up: One week of secure messaging through your portal is included, so that any questions, concerns, and progress can be discussed.
Cancellation Policy: Appointments must be cancelled 24 hours prior or rescheduled 12 hours prior to the time of your session to avoid a $50 administrative fee, which will be charged to the payment method on file.